Contact
The fastest route to a reply, plus the right address for each kind of request.
- Effective date
- August 2, 2026
- Last updated
- August 2, 2026
Independent fan project. TerraMine Calculator is an independent, fan-made companion tool. It is not affiliated with, endorsed by, sponsored by, or officially associated with TerraMine or its developers. All trademarks, game names, logos, and other intellectual property belong to their respective owners.
1. Support and bug reports
The support form is the best option — it opens a tracked ticket you can follow in your tickets, and it lets you attach screenshots and device details. You can also email support@terraminecalculator.com.
2. Where to send what
- Support, bugs, feature ideas — support@terraminecalculator.com
- Privacy, data access, deletion — privacy@terraminecalculator.com
- Security vulnerabilities — security@terraminecalculator.com
- Legal, trademark, takedown — legal@terraminecalculator.com
3. Response times
TerraMine Calculator is run by a small independent team. We usually reply within a few days. Security and accessibility reports jump the queue.
4. We cannot help with your game account
TerraMine Calculator is an independent, fan-made companion tool. It is not affiliated with, endorsed by, sponsored by, or officially associated with TerraMine or its developers. All trademarks, game names, logos, and other intellectual property belong to their respective owners. We cannot recover TerraMine accounts, issue in-game currency, process payouts, or resolve game bugs — please contact TerraMine's own support for those.
5. Before you write
Many answers are already covered in the FAQ, the guides, and the update history.